Reports
Viewing Activity History
The Activity History provides a comprehensive log of key actions and events within the system. This includes device state changes, user additions or removals, device removals, device name changes, and other similar events. Select Activity History ...
Utilization Summary Report
This chart provides a fleet-wide perspective of device utilization for CPU, Memory, and GPU. It includes categorized device statuses (over-utilized, under-utilized, and normal utilization) with fully configurable thresholds. To access this feature go ...
Available Updates
Available Updates This report displays the devices that have BIOS and Thunderbolt-related updates available in the tool. Refer to the Using System Update article for how to use LDO Device Management to deploy the reported BIOS updates available. ...
Storage Drives
Storage reports aggregate data from your organization's storage drives— including Hard Disk Drives (HDDs), Solid State Drives (SSDs), and Non-Volatile Memory Express (NVMe) devices— to flag potential issues. Key metrics like drive capacity, ...
Batteries
All batteries degrade over time, but some may degrade faster due to usage, environment, or defects. Replacement or repair is covered under Lenovo's warranty terms. To access this report, go to Device Insights > Batteries. Poor Performance This report ...
Applications Impacting Performance
A process—whether a driver, UI app, or background service—consumes CPU, memory, disk, and network resources. The average PC runs 100–200 processes, competing for these limited resources. LDO Device Insights uses on-device AI to detect abnormal ...
BSOD Crashes
System crashes for Windows devices are commonly referred to as Blue Screen of Death. LDO Device Insights uses artificial intelligence to analyze device hardware, drivers, and OS events to highlight crashes that are currently occurring or likely to ...
Generating API Credentials
This article provides a step-by-step guide on how to generate and manage API credentials for Lenovo Device Orchestration (LDO) portal. It covers the process of creating Client ID and Secret Key, obtaining a Bearer Token for authentication, and ...
Recent Articles
TSFA Settings
Managing Incident Severity and Notifications Settings are available for Org Admins and IT Admins under Configurations & Settings > Organization Settings > TSFA Settings. It allows to customize alert preferences by incident severity: Low and higher, ...
Troubleshooting TSFA
TSFA device issues are typically related to compatibility, provisioning, or communication between the device and the system. Use the device status and security posture values to identify and troubleshoot these conditions. Device Status Issues BIOS ...
Device Status and Security Posture
Device Status Device status indicates whether a device can be onboarded and used by TSFA. It reflects the device’s provisioning state and compatibility, not its security condition. Depending on its status, a device may be fully operational, require ...
Getting Started with TSFA
ThinkShield Firmware Assurance (TSFA) evaluates device security posture based on events generated by devices. TSFA can be used independently. A TSFA license is required to use TSFA functionality, whether it is used on its own or together with Lenovo ...
Assigning and Managing Licenses
Overview You can onboard and provision devices, but you must assign a license before you can fully manage them. Licenses are assigned and managed on the Configuration Settings > Organization Account page. The Organization Account page displays a list ...