Reports
Viewing Activity History
The Activity History provides a comprehensive log of key actions and events within the system. This includes device state changes, user additions or removals, device removals, device name changes, and other similar events. Select Activity History ...
Utilization Summary Report
This chart provides a fleet-wide perspective of device utilization for CPU, Memory, and GPU. It includes categorized device statuses (over-utilized, under-utilized, and normal utilization) with fully configurable thresholds. To access this feature go ...
Available Updates
Available Updates This report displays the devices that have BIOS and Thunderbolt-related updates available in the tool. Refer to the Using System Update article for how to use LDO Device Management to deploy the reported BIOS updates available. ...
Storage Drives
Storage reports aggregate data from your organization's storage drives— including Hard Disk Drives (HDDs), Solid State Drives (SSDs), and Non-Volatile Memory Express (NVMe) devices— to flag potential issues. Key metrics like drive capacity, ...
Batteries
All batteries degrade over time, but some may degrade faster due to usage, environment, or defects. Replacement or repair is covered under Lenovo's warranty terms. To access this report, go to Device Insights > Batteries. Poor Performance This report ...
Applications Impacting Performance
A process—whether a driver, UI app, or background service—consumes CPU, memory, disk, and network resources. The average PC runs 100–200 processes, competing for these limited resources. LDO Device Insights uses on-device AI to detect abnormal ...
BSOD Crashes
System crashes for Windows devices are commonly referred to as Blue Screen of Death. LDO Device Insights uses artificial intelligence to analyze device hardware, drivers, and OS events to highlight crashes that are currently occurring or likely to ...
Generating API Credentials
This article provides a step-by-step guide on how to generate and manage API credentials for Lenovo Device Orchestration (LDO) portal. It covers the process of creating Client ID and Secret Key, obtaining a Bearer Token for authentication, and ...
Popular Articles
Setting Up Organization Accounts
Accessing Your Account When your organization's portal is created, a single administrative account will be created. The IT Owner (Org Admin) specified to Lenovo at the time of sale will receive a Lenovo Device Orchestration (LDO) e-mail indicating ...
Lenovo Device Orchestration FAQ
How do I create a Lenovo ID account? For instructions on creating a Lenovo ID account or signing in, please see the article Creating and Managing a Lenovo ID Account. Which devices are compatible with the Lenovo Device Orchestration solution? Lenovo ...
LDO Support Matrix
This matrix provides a high-level overview of the specific operating systems and environments supported by Lenovo Device Orchestration (LDO) for its key management features. It clearly displays the availability of functions—such as remote power ...
Lenovo Device Orchestration Requirements
Lenovo Device Orchestration is a cloud-based solution, enabling customers to access detailed results without the need for infrastructure setup or upfront investment. Data collection is performed through lightweight agents. LDO requires devices to ...
UDC Agent Plugins in Device Management
The UDC agent supports multiple plugins that enable various functionalities within Device Management. These plugins manage telemetry, system updates, power management, docking station integration, and more. Below is a list of plugins included with ...