Reports
Viewing Activity History
The Activity History provides a comprehensive log of key actions and events within the system. This includes device state changes, user additions or removals, device removals, device name changes, and other similar events. Select Activity History ...
Utilization Summary Report
This chart provides a fleet-wide perspective of device utilization for CPU, Memory, and GPU. It includes categorized device statuses (over-utilized, under-utilized, and normal utilization) with fully configurable thresholds. To access this feature go ...
Available Updates
Available Updates This report displays the devices that have BIOS and Thunderbolt-related updates available in the tool. Refer to the Using System Update article for how to use LDO Device Management to deploy the reported BIOS updates available. ...
Storage Drives
Storage reports aggregate data from your organization's storage drives— including Hard Disk Drives (HDDs), Solid State Drives (SSDs), and Non-Volatile Memory Express (NVMe) devices— to flag potential issues. Key metrics like drive capacity, ...
Batteries
All batteries degrade over time, but some may degrade faster due to usage, environment, or defects. Replacement or repair is covered under Lenovo's warranty terms. To access this report, go to Device Insights > Batteries. Poor Performance This report ...
Applications Impacting Performance
A process—whether a driver, UI app, or background service—consumes CPU, memory, disk, and network resources. The average PC runs 100–200 processes, competing for these limited resources. LDO Device Insights uses on-device AI to detect abnormal ...
BSOD Crashes
System crashes for Windows devices are commonly referred to as Blue Screen of Death. LDO Device Insights uses artificial intelligence to analyze device hardware, drivers, and OS events to highlight crashes that are currently occurring or likely to ...
Generating API Credentials
This article provides a step-by-step guide on how to generate and manage API credentials for Lenovo Device Operations (LDO) portal. It covers the process of creating Client ID and Secret Key, obtaining a Bearer Token for authentication, and accessing ...
Recent Articles
Intel® EMA CIRA Connection Issues in LDO
There may be occasions when the EMA CIRA connection will display the status as Not Connected in the Device tray - please refer to Viewing Device information - Windows operating system. This troubleshooting article will help you resolve the Not ...
Troubleshooting & Frequently Asked Questions
I am unable to login to the portal; my username or password is incorrect. What should I do? Your login credentials must match the login setup in Lenovo ID/Lenovo Passport. If you are still having problems logging in, reset the Lenovo ID password and ...
Viewing Activity History
The Activity History provides a comprehensive log of key actions and events within the system. This includes device state changes, user additions or removals, device removals, device name changes, and other similar events. Select Activity History ...
Generating Support Tickets
Support Tickets LDO is a powerful tool packed with features to support enterprise device management. One feature that stands out for users with Lenovo devices is LDO Device Insights Support Ticketing. With this functionality, users can easily create ...
Utilization Summary Report
This chart provides a fleet-wide perspective of device utilization for CPU, Memory, and GPU. It includes categorized device statuses (over-utilized, under-utilized, and normal utilization) with fully configurable thresholds. To access this feature go ...