Reports
Viewing Activity History
The Activity History provides a comprehensive log of key actions and events within the system. This includes device state changes, user additions or removals, device removals, device name changes, and other similar events. Select Activity History ...
Utilization Summary Report
This chart provides a fleet-wide perspective of device utilization for CPU, Memory, and GPU. It includes categorized device statuses (over-utilized, under-utilized, and normal utilization) with fully configurable thresholds. To access this feature go ...
Available Updates
Available Updates This report displays the devices that have BIOS and Thunderbolt-related updates available in the tool. Refer to the Using System Update article for how to use LDO Device Management to deploy the reported BIOS updates available. ...
Storage Drives
Storage reports aggregate data from your organization's storage drives— including Hard Disk Drives (HDDs), Solid State Drives (SSDs), and Non-Volatile Memory Express (NVMe) devices— to flag potential issues. Key metrics like drive capacity, ...
Batteries
All batteries degrade over time, but some may degrade faster due to usage, environment, or defects. Replacement or repair is covered under Lenovo's warranty terms. To access this report, go to Device Insights > Batteries. Poor Performance This report ...
Applications Impacting Performance
A process—whether a driver, UI app, or background service—consumes CPU, memory, disk, and network resources. The average PC runs 100–200 processes, competing for these limited resources. LDO Device Insights uses on-device AI to detect abnormal ...
BSOD Crashes
System crashes for Windows devices are commonly referred to as Blue Screen of Death. LDO Device Insights uses artificial intelligence to analyze device hardware, drivers, and OS events to highlight crashes that are currently occurring or likely to ...
Generating API Credentials
This article provides a step-by-step guide on how to generate and manage API credentials for Lenovo Device Orchestration (LDO) portal. It covers the process of creating Client ID and Secret Key, obtaining a Bearer Token for authentication, and ...
Recent Articles
About Incident Severity
Each incident, issue, or event in ThinkShield Firmware Assurance (TSFA) is assigned a Severity Level, indicating its importance and suggesting potential actions for the affected device. Severity levels help administrators prioritize issues for ...
Setting Up Incidents
This feature lets users customize alert preferences by incident severity: Low and higher, Moderate and higher, or High only. When an incident meets the selected severity, users are notified via a portal message and, optionally, email. Both ...
Using the Prevalence Model
To enhance security visibility, the TSFA system uses a Prevalence Model to identify rare device events. It effectively detects anomalies such as outlier firmware updates, BIOS password changes, or long-inactive devices—helping identify potential ...
LDO Migration FAQ
Will I have to redeploy Agents? Windows, ChromeOS, macOS, & VM - No redeploy needed. Linux & Android - redeploy is needed. Will I have a new portal link? No – you will continue to use the LDI / LDM portal link you have been using. Will I need to ...
Lenovo Device Orchestration Release Notes v.26.01
Components Release Version Availability Date Lenovo Device Orchestration 26.1 Feb 5 2026 User Device Services (UDS) Cloud Portal/Frontend 26.1 Feb 5 2026 Universal Device Client (UDC) Agent Windows UDC 25.12.1.4 Windows UDC ARM 25.9.0.49 Linux UDC ...