Lenovo Device Orchestration FAQ
How do I create a Lenovo ID account?
Which devices are compatible with the Lenovo Device Orchestration solution?
Lenovo Device Orchestration is compatible with:
- 64-bit PCs running Windows 10 or later, or
Ubuntu 20.04 or later, with Intel, AMD, or ARM processors.
- ChromeOS Devices
- Android tablets
- Edge devices
- AR/VR headsets
This includes both Lenovo-branded products and third-party
PCs.
Does Lenovo Device Orchestration come preloaded on a PC?
How are the agents deployed?
The UDC Agent is provided as a .exe file. It can be deployed either by running it directly on the devices or using a third-party MSI distribution tool. The installation is transparent, does not require a reboot, and does not include any kernel-mode components.
For detailed instructions, refer to the LDO Knowledge
Base.
What is the Lenovo Device Orchestration agent’s footprint?
The Lenovo Device Orchestration platforms’ UDC (Universal
Device Client) agent is a patented, ultra-lightweight solution. It collects
device data and transmits it securely to the Lenovo Device Orchestration solution’s
cloud service, generating minimal network traffic.
The agent runs as a background service, remains invisible to the end user, and
does not include any kernel-mode components.
How much network
bandwidth does the software use?
Network usage is minimal, with only a small bandwidth
overhead—typically just a few megabytes per day.
How much CPU and memory does the software use?
CPU usage depends on the specific processor, but testing has
shown it typically remains below 2%, with occasional spikes up to around 5%.
These results were observed on a device with an Intel Core Ultra 7 165U @ 1.70
GHz.
How much storage does the
software use?
LDO’s UDC agent uses approximately 75 to 100 MB of storage once installed.
What plugins are included with the software, and how do they impact system
resources?
The LDO solution includes several built-in plugins, each
designed to perform specific functions.
|
Plugin Name |
CPU Percent |
Memory Virtual Mb |
Memory Physical Mb |
|
dmsivantiplugin |
0 |
62 |
63 |
|
dmsplugin |
0 |
95 |
89 |
|
dmstccplugin |
0 |
40 |
34 |
|
dmsthinbiosplugin |
0 |
50 |
48 |
|
dmsutilitiesplugin |
0 |
42 |
34 |
|
dockmgr |
0 |
39 |
2 |
|
dockmgr.svc |
0 |
24 |
32 |
How long after installation does it take for data to appear in the dashboard?
Once the agent is installed, it typically takes 2 to 3 minutes for data to begin appearing in the portal.
Do devices need to have a unique serial number?
Yes. LDO is only compatible with systems that have a unique serial number defined in their BIOS.
What happens if a device is powered on but not connected to the internet?
If a device is powered on but not connected to the internet, it will accumulate data locally in a "queue." Once the device reconnects to the internet, the UDC will send all accumulated data to the cloud.
For Patch users:
If the device is not connected at the time of the daily scan (6 PM ET), the data for that day will be missed.
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