Getting Started with Device Management
Overview
As the demand for more devices increases and the shift to the cloud accelerates, Device Management offers a flexible, scalable solution for managing endpoints and applications across Lenovo Windows, Linux, and Android devices. Organizations can easily customize Device Management features and integrate partner services using a simple wizard—without the need for additional development resources.
As an IT Manager or Analyst, you now have enhanced tools at your disposal to proactively monitor device health and manage applications—helping you address potential issues before they affect the employee experience.
Getting Started with Device Management
Your Lenovo Account Representative will initiate the creation of your organization’s tenant. Once the tenant is set up, the designated IT Owner will receive an email from Device Management indicating that the account has been created.
To begin the setup process, follow the link provided in the email to access the Device Management portal sign-on page. You will need to create a Lenovo ID if you don’t already have one, in order to log in.
Once inside the portal, the following resources will help you get started quickly:
- Managing Devices in Device Management
- Onboarding Windows Devices
- Onboarding Android Devices
- Onboarding Linux Devices
Technical Details
Support
We have a staffed support team to assist you. Our business hours are 8am-6pm EST. You can reach out to us via email at
ldosupport@lenovocloudsoftware.com. Please include your organization's name when contacting us.
Related Articles
Three Trends Shaping Endpoint Management
Endpoint management is at a turning point Endpoint management has never been more critical for businesses both large and small. The average enterprise now manages about 135,000 devices, and nearly half are at risk because of either an outdated OS or ...
Removing a Device From Device Management
To permanently remove a device from your portal—particularly when transferring ownership outside your company—you must delete the device. Once deleted, the device will no longer be accessible in your portal. If you no longer plan to use the device ...
Leveraging Hardware Asset Management
The Hardware Asset Management page summarizes the component information for each monitored device in an organization. This information includes the specific types and versions of the CPU, Motherboard, Memory, Storage, Monitor and Network Card ...
Implementing Power Management
This feature provides programming of multiple power management operations with multiple schedules into one easy to use tool. It Admins can schedule for an organization, a group of devices or individual devices. Only eligible Windows PCs and Smart ...
Viewing Device Information – Windows Operating System
Once a Windows device is added to Device Management, admins can view the device information and perform basic actions through the Device Tray. You can navigate to the Device Tray by following this path: Device Management > Device List > (Select the ...