Using Intel vPro® Agent in Device Management
Device Management support Intel vPro® EMA functionality with the installation of the Intel vPro® agent during Device Management provisioning. Certain Device Management features may be available differently for devices with Intel vPro® Essentials and Intel vPro Enterprise chipsets. The following guide should help clarify the Intel vPro® features supported from Device Management:
The Intel vPro® agent can be installed to devices with the Intel vPro® chip automatically during provisioning or manually after the devices are claimed on Device Management.
Intel vPro® Branding in Device Management
The Intel vPro® branding displayed in Device Management depends on Device Manageability and ME version. The below table depicts the different variations in Device Manageability and ME version and the Intel vPro® branding that will be displayed in Device Management (Intel vPro® Enterprise/Intel vPro® Essentials/Intel vPro®). Depending on the Manageability and ME version combination, the corresponding brand logo/name will be displayed in the device list and in the device tray.
For non-Intel vPro® devices with Device Management Intel vPro agent installed manually, the brand name will be displayed as Intel vPro® without any logo.
Installation of the vPro® Agent
By default, automatic installation of Intel vPro® agent is disabled under Policy Management > Feature Settings > Auto Install of Intel vPro® Agent. The organization administrator can choose to enable or disable the automatic installation of Intel vPro® agent. When enabled, Device Management can identify devices with the Intel vPro® chip installed and will automatically trigger the installation of the Intel vPro® Agent during the provisioning process.
Manual Installation of the Intel vPro® Agent
If a device was not initially identified as an Intel vPro® device during the claiming/provisioning process, but can be identified as having Intel vPro®, IT Admins can deploy the Intel vPro® Agent manually by following the below steps. Once installed, the additional Intel EMA features and functionality will be available for the device.
- Navigate to Device Management > Devices page.
- Select the device from the Devices list.
- In the Device Tray, answer Yes to the “Is this an Intel vPro® device” question.
- The Intel vPro® agent will be deployed to the device automatically upon the next UDC check in.
If the question does not immediately appear or it had previously been answered with No, simply click on the Install Intel vPro® Agent option at the top of the device tray.
If it is not an Intel vPro® device, or you want to wait to install the Agent on the device, select No or click on the X to close the question box. You can always go back later and select Install Intel vPro® Agent at the top of the device tray.
Uninstalling the Intel vPro® Agent
If, for any reason, the Intel vPro® agent needs to be removed from a device, IT Admins can easily do so by:
- Navigate to Device Management > Devices page. Select the device from the Devices list.
- In the Device Tray, click on Uninstall Intel vPro Agent under the Device Info tab.
- Confirm the uninstall. The agent will then be removed with the next device update.
Once uninstalled, Device Management will no longer display the Intel vPro features and functionality for the device. The Intel vPro agent can be reinstalled on the device later if desired.
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