When a device is wiped or factory reset, it can no longer be managed through Device Management. A key portion of returning a device to factory settings removes the UDC agent from the device. This agent is responsible for communicating with UDS / Device Management, allowing the device to be remotely managed. However, IT Admins may still need to manage the asset within their inventory records for a certain amount of time.
To maintain these records, Device Management automatically adds this device to the Decommissioned Devices report. Users can filter the data by date range, search for specific devices, and export the report. The Decommissioned Devices report contains the following information:
- Device Name
- Device Type
- Serial Number
- Date Created
- Date Decommissioned
- Decommissioned By