Viewing Device Information – Linux (Ubuntu) Operating System

Viewing Device Information – Linux (Ubuntu) Operating System

Once a Linux (Ubuntu) device is added to the Device Management, administrators can view its details and perform basic actions via the Device Tray. To access the device tray, go to  Device Management > Devices and select a device. 
Warning
If a device has not been fully registered or is not licensed, neither the device data nor action functionality will be available in the Device Tray.

Device Tray

When you open the tray, the device name appears in the top-left corner. The three-dot menu in the top-right corner offers the following options: 
  1. Inspect device: Redirects you to the LDO > Device Insights and displays a detailed view of the device in Device Insights.
  2. Edit: Lets you edit the device name.
  3. Delete: Lets you delete the device.   
Notes
If a device has not been fully registered or is not licensed, neither the device data nor action functionality will be available in the Device Tray.
The Device Tray displays the following tabs:

Device Info Tab

This tab provides detailed device information, which is presented in these subtabs:

Device Information

Provides other detailed information, such as:
  1. A Refresh button to refresh the status of the device.
  2. Network information:  Online/Offline.
  3. License information: name/type of license if the device is licensed. 
  4. Uptime/Downtime Duration: this metric indicates the duration a device has been online or offline since it was claimed. The percentage measures the uptime or downtime relative to the total time.
  5. Device Category (PC/tablet/mobile/SmartEdge/AR/VR).
  6. Serial number.
  7. Package type: Standard (for 64 and 86 processors) or ARM (for ARM 64 processor).
  8. UDC version. 
  9. Storage capacity (only if the device is online).
  10. Reboot
Adding a Note
This feature allows IT and Org Admins to add and manage notes for the device. 
  1. Select a device to open the Device tray.
  2. Click the Add Note link located at the bottom.
  3. Enter your text.
  4. Click Save.
To modify the note, click the Edit button. To remove the note, click the Delete button. 
Info
If a device is not fully registered or is not licensed, neither its data nor action functionality will be available in the Device Tray.

Hardware

Provides details about the Motherboard, CPU, Memory, Hard disk, Monitor and Network Card.

Details

Provides other detailed information, such as:

  1. Product Family.
  2. Manufacturer Name.
  3. Operating System.
  4. Update Hours: displays the scheduled time for system updates on the device.
  5. Country where the device is located.
  6. Language: device language setting.
  7. Time zone offset: the device’s time zone according to its physical location.
  8. Connectivity: available or unavailable.
  9. Created date.
  10. Updated date: date of the device's most recent update.
  11. System Details: Bios version of the device


Apps Tab

The following options are available for a user on Apps tab: 

From Device Management sub-tab

  1. List of apps that are currently installed in the device along with the version details.
  2. List of apps that are scheduled to be deployed. Displays the app name, app version, scheduled date, status, option to delete the scheduled deployment.

Available Apps sub-tab

  1. View Device Management-managed applications (software, firmware, driver) available on device that are currently available for deployment through Device Management.
  2. Ability to deploy application updates to the device.
  3. Uninstall applications from the device.
  4. View deployment status.
  5. Ability to filter only errors during deployment.
  6. Search specific apps from the list of apps.

Software Inventory

  1. Displays the list of applications installed on the device, with their dependencies. Click the Refresh Sotware Inventory link to update the list. If available, the installation date will be displayed in the Install Date column; otherwise, Unavailable will be shown.
  2. For information about how to generate a software inventory report, please consult Software Inventory Audit Report. 
Notes
If the device is offline, the deployment process will start once the device is back online.

Peripherals and IoT Tab

The following options are available for a user on the Peripherals and IoT tab:
  1. View any USB or HDMI connected peripheral connected to the device.
  2. View type of port in use (e.g., USB, HDMI).

Warranty Tab

This tab provides detailed information about the device’s warranty or warranties, including the name, type, expiration date, and purchase date.

Details link
Click this link for detailed information about each warranty and upgrade or extend the warranty.
Notes
The Warranty tab is displayed only for Lenovo devices with a Premium license. 
For more information about warranties, please consult Viewing Device Warranty Information article. 


Alerts History Tab

The following options are available for a user on the Alerts History tab:
  1. View any Low Battery alert.
  2. View any Storage alert.
  3. View any OTA Deployment alert.
Notes
Alert status is reflective over a rolling seven-day period.

 
Activity History Tab

The following options are available on the Activity History tab:
  1. View the device Activity History. 
  2. Export device activity history as CSV file.


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