Managing Remote Desktop on Intel vPro® Devices

To establish a remote connection to an eligible user’s device, go to Device Management > Devices, select the target device, access the Remote Management tab in the device tray, and select Remote Desktop.

Remote access requires an online, licensed device with the Intel vPro® agent installed and attended end-user consent.

1. Click the Connect button to access the device
2. Once connected, Device Management will require the end user to click on Consent on the device to share access with the Device Management User.
   
   
   
   
   
3. Once the consent is provided, the device desktop can be viewed and accessed via Device Management. Users can perform the following operations:
1. View all desktop displays available on the connected device
2. Modify the scale of the desktop image seen on Device Management.
3. Adjust the image quality seen on Device Management.
4. Rotate the image on Device Management.
5. Access Ctrl+Alt+Del on the end device
6. Increase desktop image to full screen on Device Management.
4. To disconnect from the device, click the Disconnect button.
   

After disconnection, the end user must grant consent before reconnecting.

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