Recent Articles
Intel® EMA CIRA Connection Issues in LDO
There may be occasions when the EMA CIRA connection will display the status as Not Connected in the Device tray - please refer to Viewing Device information - Windows operating system. This troubleshooting article will help you resolve the Not ...
Troubleshooting & Frequently Asked Questions
I am unable to login to the portal; my username or password is incorrect. What should I do? Your login credentials must match the login setup in Lenovo ID/Lenovo Passport. If you are still having problems logging in, reset the Lenovo ID password and ...
Viewing Activity History
The Activity History provides a comprehensive log of key actions and events within the system. This includes device state changes, user additions or removals, device removals, device name changes, and other similar events. Select Activity History ...
Generating Support Tickets
Support Tickets LDO is a powerful tool packed with features to support enterprise device management. One feature that stands out for users with Lenovo devices is LDO Device Insights Support Ticketing. With this functionality, users can easily create ...
Utilization Summary Report
This chart provides a fleet-wide perspective of device utilization for CPU, Memory, and GPU. It includes categorized device statuses (over-utilized, under-utilized, and normal utilization) with fully configurable thresholds. To access this feature go ...